Customer Engagement Specialist

Sales Department

Ready to join our sales team focused on business internet services? Complete your application below. You can either upload your resume or fill out the detailed application form.

Position Highlights

Remote/Hybrid Available
Competitive base salary + commission
Full-time

About Aura Security

Aura Security is a trusted leader in AI-driven security and smart technology solutions for businesses. We serve commercial clients across industries such as retail, banking, distribution, manufacturing, and healthcare. Our comprehensive portfolio includes:

Surveillance systems and remote monitoring
Door access control solutions
Low voltage wiring and technology infrastructure
Business internet services
Advanced wireless systems
Remote security guards and business technology support

By integrating these solutions, Aura Security empowers organizations to protect their assets, enhance connectivity, and streamline operations in today's digital landscape.

Role Overview

We are seeking a motivated and energetic Customer Engagement Specialist to join our team. While Aura Security provides a wide range of business technology services, this role is focused exclusively on outbound sales of our business internet services. You will be responsible for reaching out to new potential customers via phone and email, generating interest, and demonstrating the value of Aura Security's internet solutions. As the first point of contact, you will play a key role in expanding our customer base and setting the foundation for long-term business relationships.

Key Responsibilities

Conduct outbound calls and send professional, targeted emails to potential business customers.

Present and promote Aura Security's business internet services with confidence and clarity.

Identify customer needs and match them with the right internet service packages.

Manage and maintain accurate records of customer interactions in the CRM system.

Follow up with prospects and nurture them through the sales process.

Collaborate with the sales team to refine outreach strategies and maximize results.

Consistently achieve and exceed daily, weekly, and monthly sales activity targets.

Qualifications

Proven experience in outbound sales, telemarketing, or B2B customer engagement

Excellent communication skills, both verbal and written

Confidence in making cold calls and handling objections effectively

Results-driven with strong self-motivation and work ethic

Ability to quickly learn and explain technical details about internet services

Familiarity with CRM systems and basic computer skills

High school diploma or equivalent; college degree preferred

What We Offer

Competitive base salary plus commission and performance incentives

Comprehensive training on Aura Security's internet services

Career growth opportunities within a fast-growing company

A supportive and collaborative team culture

Choose Your Application Method

Personal Information

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